AI INFORMATIQUE

Digital Service Company 29 Boulevard de l'Ayrolle, 12100 Millau

Infrastructures pole : Design, integration, deployment, audit

Incident management / Request management

Application of ITIL standards - good IT practices 

Deployment of workflow, as part of the continuous improvement, user interface and KPI management

Security

Authentication management and implementation of access security processes, such as Delivery

Application security management through support (e.g. dedicated software packages with centralized rights)

Design, Integration and Deployment of systems

Definition of complex architectures, linked to master plans or specific functional system constraints

Integration of new solutions in existing IS (Unix, Linux, Microsoft)

Continuity of service on migrations

Deployment of solutions, applications and OS on client workstations or servers, through change management, then through technical deployment procedures (WSUS, AD scripting by GPO etc.)

Virtualization: VMWARE, Hyper V

Audits and framing related to the infrastructure: Security, Performance

Maintenance pole: Computer maintenance, troubleshooting, repair, sales, training, data security 

Computer maintenance Troubleshooting Repair

Optimizations Missing or damaged files Hardware failure

Blue screen analysis Damaged hard disk

Cleaning Crash Defective burner

Error message Conflicts Power supply out of order

Slow PC Virus, Trojan, Spyware Memory error

Anomaly                        

Virus

Training Support Services

Initiation Hot line Advice

Learning Telephone assistance Information, pre-sales and after-sales

Improvement Remote control After-sales service 

Internet Remote maintenance

Office automation

Management tools  

Sales Data Security

Office computers Backup solution

Laptop Data Recovery

Printers

Peripherals

Accessories

Consumables

Software

José REBELO DA SILVA Company created on 18.04.2016

CERTIFICATION : Certification: CCNA IT Essential (Cisco Networking Academy)

CERTIFICATION: ESET technical certification for small and medium-sized businesses

Our partners : ESET, VMWARE, HEWLETT PACKARD ENTERPRISE, CISCO, MERAKI, VEEAM PROPARTNER

PROFESSIONAL REFERENCE : 

CYBERMALVEILLANCE.GOUV.FR

THEY TRUST US :  

GREGOIRE 12, CUISINELLA, MILLAU GRAND CAUSSES HABITAT, 5COM, WIFIRST, NSPARTNER, CORIOLIS TELECOM...